Frequently Asked Questions
Everything you need to know about your shopping experience at Ravensburger Fashion.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return, please visit our online portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are Ravensburger garments manufactured?
We partner with ethically certified factories in Portugal and Italy that prioritize fair labor practices and high-quality craftsmanship to ensure every piece meets our premium standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.